Add products you wish to sell on your online store.
Set up each product differently, depending on its characteristics.

Quick settings

1. Go to Products>Add products>Quick settings.
2. Select Yes for On display. The product will not be displayed on your storefront if you select No.
3. Select Yes for For sale if you want to display the Buy Now button on your storefront. The product will, however, not be displayed on your storefront if you selected No for On display.
4. Select the product category to which you wish to add the product. The product will not be displayed on your storefront if you do not select a product category.
5. Enter the product name.
6. Information you add in the Product description section is displayed when a shopper clicks on the product on your storefront, in the product's details page.
   You can enter content manually or use Edibot's user-friendly tools to create the product description section.
7. Enter the product's price in Price. Shoppers can purchase the product for the price specified in this field.
8. Add an image to Product image. This image will automatically be resized to create a product image, list thumbnail and gallery thumbnail.
9. Fill in the other required fields and click Add product at the bottom of the page to add the product to your store.

Importing product data

Stop wasting time by entering the same product information again and again. This feature allows you to import product data and simply edit the necessary fields.

1. Go to Products>Add product>Advanced settings.
2. Click on Import a product at the top right corner of the page.
3. Select a product to import and click Select.
4. Edit the loaded product information and click Add product at the bottom of the page.

Advanced settings

1. Go to Products>Add product>Advanced settings.
2. After configuring all the necessary settings and filling in the required fields, click Add product at the bottom of the page.

Status settings

1. In Display product, select the stores on which you want to display the product.
2. In Sell product, select the stores on which you want to sell the product. (The Buy Now button will only appear in the product details pages of the stores you selected.)
3. In Product category, select the product categories to which you want to assign the product and click Add.
   To remove your product from a category, click the Delete button in the Added category list.
4. In Home category, you can choose among the home categories you have configured in the Manage home categories section in Products>Product layout>Home page category layout.
   Select Display for the categories under which you want to display the product.
5. In Display product to, choose who can view the product.
   If you select Customer accounts only, guest accounts will not be able to see the product. You can also restrict the view permissions to certain customer levels.

Basic information

1. Fill out the required fields for Basic information.
   The product name entered in Product name (Admin) can be used to search the product within the Cafe24 admin. The name you entered here will not be displayed to your customers.
   Product codes are auto-generated when you add products, but you can create custom product codes to manage products within the Cafe24 admin.
2. Add a product description for the product details page.
   You can add it manually or create it with Edibot.
3. The content of Product description (Mobile) will be shown to users who access the product details page on a mobile device.
   If you select Use the same product details for PC store, the same product description as your PC store will be shown to users on mobile devices but the size will be adjusted.
   Select Add manually to create a mobile-only product description.
4. Enter search terms to be used for searching the product within the store.

Sales information

1. Enter product prices in each store currency in MSRP.
2. Enter the cost of the goods sold in Cost.
   If you input the cost, a selling price that reflects margins and extra charges can automatically be calculated.
3. Select the taxation type of the product in Taxation.
   • Taxable: VAT is included / Zero-rated: VAT will be refunded
   • Tax-free product: VAT is exempted
4. Click Calculate in the Price calculation field to get prices that reflect all the settings, including margins and taxes. The calculation results will be displayed in each store's payment currency in the Price section.
   The calculated price will be displayed on your storefront and customers will be able to purchase the product at this price.
   The settings for Calculate price based on will be applied even when you select Apply exchange rates for Price while editing the Sales information of multiple products in Bulk edit product data.
5. You can configure the price based on the payment currency.
   When you click Change currency, the price entered for your default store will be automatically converted into your localized stores' currency. Margins and extra charges will not be reflected.
6. If Replacement text for price is enabled, the information entered will be displayed instead of the price. Customers cannot purchase products if this feature is enabled on your store.
7. Configure purchase restrictions by account type (customer or guest) and customer level in Restrict purchases.
   If you select Apply default settings, the settings from My Store>Store setup>General settings>Orders (tab)>Restrict purchases will be applied.
   If you are using a multi-language store and you select Customer accounts only, make sure you configure the customer level settings for each of your stores. The default value for each store will be Select all.
8. If you select Yes for Restrict individual purchase, customers will only be able to purchase this product with another item.
9. If you select Apply default settings for Points issuance, the setting from My Store>Store setup>Points>Issuance>Points to purchase amount ratio will be applied.
10. Incentives added in Promotions>Incentives will be displayed in Incentives.
    If the product is linked to a limited-time discount, the incentive will automatically appear in the list during the discount period. (If you manually add an incentive that will be activated in the future, you will not be able to save the product.)
11. Choose whether to enable customer level-based incentives.
    You can add customer level-based incentives in Customers>Manage customers>Customer levels.
12. If you select Yes for Display storewide promotions, information on storewide promotions will be displayed in the product details page.

Options/Inventory

1. Click Yes for Enable options.
2. Choose a selection type that fits the product.

   Selection type

   1. Preset variant selection/Multiple-option selection
      • This selection type is used when customers need to select multiple options, such as both color and size.
      • This is the most common selection type used by online stores.
      • Inventory can be tracked per variant with this selection type.
      • If you select Preset variant selection, a combination of multiple option values will be displayed as a single item. This selection type is most used for products that only have a few variants.
      • If you select Multiple-option selection, each option will be displayed as individual select boxes. Customers will individually select each option and the combination will be added to the cart as one item. This selection type is most used for products that have many variants or complicated combinations.
   2. Independent variant selection
      • This selection type is used for products that have both required and optional options.
      • Each option value can be selected individually, and will be added to the cart as an individual item.
      • Inventory can be tracked per variant with this selection type.
   3. Custom selection
      • This selection type is normally used for custom-made products, such as handcrafted furniture or jewelry, allowing for an infinite possibility of combinations.
      • This type is similar to the multiple-option selection type, but in this case you can make the option selection either required or optional.
      • Inventory can only be tracked per product with this selection type.
3. Select how you wish to add options in Add option.
4. After adding options, click Create variants for all options or Create variants for selected options.
5. A list of variants created by combining your options will be displayed underneath. Check whether all the variants are created properly and edit variant settings if necessary.
   If you select variants and click Bulk edit, you can change the same option setting for the whole selection at once.
   Enter a custom variant code used to manage the product within the Cafe24 admin. You can check if there are any duplicate codes by clicking Check availability of custom variant code.
6. If you select Yes for Track inventory, you will be able to check the inventory of the product in Products>Inventory>Manage inventory.
   You can only track the inventory of products with product-specific options. For more details, refer to our guide on Inventory.
7. Select Yes for Enable custom text field to add a field in which customers can freely input information.
   e.g. If your store sells engraved jewelry, you can add a custom text field for names and make it required.
8. Select Yes for Enable file attachment option to allow customers to upload files as a reference for custom-made products.
   You can only add one field for file attachments, but customers can upload up to five files.

Product images

1. Click Add to add an image. If you select Add a single image, the image will be resized depending on the image type.
   If you select Add multiple images, you can individually add images for each image type according to the recommended sizes.
   Select Add via File Uploader to choose among images you have already uploaded onto the program.

   Uploading images on File Uploader

   1. Click File Uploader in the top right corner of the admin page.
   2. Select one of the paths below depending on the type of image you wish to add.
      • Product image: web/product/big/
      • List thumbnail image: web/product/medium/
      • Sidebar thumbnail image: web/product/tiny/
      • Additional image: web/product/small/
   3. Click Add files to select the image file you wish to upload or drag the image file over the Drag & Drop area.
   4. Click Start Upload to upload your files to the path you selected.
2. Images uploaded in Additional image will be displayed on product details pages. You can rearrange the uploaded images as you want.
3. Use Badges to highlight a particular product image on your storefront.

   Info

   • Badges can be displayed on the following storefront pages: home page, product list page, product details page, zoomed-in images, campaigns, and product search results.
   • When you change or delete badges, the changes you make are applied to all the other products to which the badge is applied.
   • If Set display period is not checked, badges you added will be displayed for an unlimited period of time.
   • We recommend you use GIF and PNG files with transparent backgrounds.
   • Note that file names can only contain English alphabet letters or numbers. Your file may fail to upload if you include special characters, spaces, or letters from other languages.

Product information

1. Manufacturer
   • The list of manufacturers added in Products>Filtered search>Manufacturers will be displayed here.
2. Supplier
   • If you selected Yes for Apply shipping preferences set by supplier in My Store>Shipping>Shipping/Returns, the preset shipping settings of the supplier selected in this field will be applied.
   • However, the product weight and HS code information set for each supplier cannot be modified when editing the product.
3. Brand
   • The list of brands added in Products>Filtered search>Brands will be displayed here.
4. Trend
   • The list of trends added in Products>Filtered search>Trends will be displayed here.
5. Custom category
   • The list of custom categories added in Products>Filtered search>Custom categories will be displayed here.
6. Expiration date
   • Enable this feature to configure an expiration date for content and services such as online courses and beauty services.
   • You can hide the product after expiration by enabling this setting and selecting No for Show expired products on the product list in My Store>Store setup>Product list display.
7. Size guide
   • When Apply sample guide is selected, you can view how the size guide will appear on your storefront by selecting one of the size guides provided in the drop-down list and clicking Preview.
   • When you are adding a guide manually, we recommend that you upload an image that is no more than 430 px wide and under 1MB to make sure that the image can be shown in high resolution on mobile devices.
8. Volumetric weight
   • Volumetric weight will be automatically calculated and applied based on the dimensions (length, width and height) of the package in accordance with IATA standards.
   • [Volumetric weight (kg)] = Width (cm) * Length (cm) * Height (cm) / 6000

Store Policies

1. You can add store policies for payment, shipping, and exchange/return.
2. Store policies entered in My Store>General>Store policies for payments, shipping, exchanges, and refunds (returns) will be applied to each product.
3. Service inquiry information entered in My Store>General>Store profile will be displayed in the service inquiry section on each product's details page.

Icon

• You can add store policies for payment, shipping, and exchange/return.
• The icons you select here will appear next to the product name.
• You can add up to 100 icons and use up to 5 icons at once.
• When you add or delete icons, changes will be applied to both your default and localized stores.
• If you delete an icon, it will be deleted from the storefront pages immediately.
• If you leave Set display period unchecked, icons you added will be displayed for an unlimited period of time.

Shipping information

• The settings configured in Shipping/Returns will be applied as default settings for all products. However, you can select Yes for Enable per-product shipping fee to individually set a shipping method for the product you are creating. [Learn more ▶]
• Classification (Customs clearance)
  • The information entered will be used to classify your products for customs clearance. The information will be automatically translated into English and displayed on the shipping label.
  • If you entered Classification (Customs clearance) information for each product category in Products>Categories>Categorization, the information corresponding to the selected product category will automatically be entered for the product.
• Note
  • Entering incorrect or incomplete details may result in shipping delays.
  • Items such as tools, batteries, food, liquids, and electronics may be restricted on planes and at customs. Make sure you check with customs or relevant agencies for further details.
• Material
  • Material composition must be included. e.g., Cotton 80%, Polyester 20%
  • For bundles, you need to enter the material composition of each product. e.g., Top - Cotton 80%, Linen 20% / Bottom - Cotton 100%
  • If you are shipping orders internationally, you may need to write out the material information in English for customs clearance. Check with your shipping carriers in advance for further details.
• Shipping type
  • Purchasing agent
    • If the product is not shipped by the supplier, you can mark the order as In transit on your admin page and process the order as usual.
    • If the product is shipped by the supplier, you must purchase the product from the supplier and mark the order as In transit on your admin page.
  • Shipping by vendor
    • If the product is not shipped by the supplier, you can mark the order as In transit on your admin page and process the order as usual.
    • If the product is shipped by the supplier, the supplier must confirm the order on the supplier's admin page and mark the order as In transit.
  • Others (Warehouse/Consignment)
    • Shipping should be fulfilled in the shipping origins or warehouses added in My Store>Shipping>Shipping origins.

Complementary products

This feature allows you to encourage customers to purchase other products on product details pages. If you click Yes for Add complementary products, the selected complementary products will be displayed on the product details page.
You can only add products without file attachment options as complementary products.

Related products

Related products can be products that are similar to the product you are currently adding or substitute products. They will be displayed at the bottom of the product details page. You can add up to 200 products as related products.
You can add a product in either of the following ways: Two-way or One-way.

• Two-way
  • When you add Product B as a related product of Product A, Product A will also automatically be added as a related product of Product B.
  • If you remove a related product or disable Enable related products, the related product will be removed for both products.
  • You can add a product in either of the following ways: Two-way or One-way.
  • If you have already added 200 products as two-way related products, the next ones you add will be added as one-way.
• One-way
  • When you add Product B as a related product of Product A, Product A will not be displayed as a related product of Product B.

Search Engine Optimization (SEO)

SEO can be a powerful tool to bring potential customers to your store.
For more details, refer to our guide on Search Engine Optimization.

Memo

Leave a memo that can only be seen by admins and use it for product management.