Skip to main content

General information

Modify and manage your store's basic information, company information, and other details. You can also manage other legally required items, such as your Terms of Use, Privacy Policy, and other store policies.


Basic information

  1. Go to My Store>General>Store profile.
  2. Enter the name of your store in Store name.
  3.  Enter your name in Admin name.
  4. The email you used to sign up to Cafe24 will automatically be used for Email.
    • Click Set email address to change your email address.
    • Click Request verification code.
    • Enter the code sent to your email in Verification code, then click Verify.
    • Update your email address and click Confirm.
  5. Click Save at the bottom of the page to save your changes.


Terms of Use

Make sure you seek legal consultation before changing your Terms of Use. If you have not consulted a legal expert, we recommend that you do not change the default Terms of Use provided by Cafe24 to prevent any legal disputes.

  1. To update your Terms of Use, go to My Store>General>Terms of Use.
  2. Select the policy you want to change among the three tabs (Terms of Use, Privacy Policy, Cancellation Policy) and edit its content.
  3. Click Save to save your changes.


Privacy Policy

You can add a Privacy Policy to your store in order to request customer consent in relation to sharing their personal information with a third party and having their personal information processed by a third party.

  1. Go to My Store>General>Privacy Policy.
  2. If you are using apps or any other third-party services that require your customers' personal information, you must enable both policies below.
    • Provision of Personal Information to Third Parties
    • Consignment of Personal Information Processing
  3. Update the policies so they are in line with your store policies.
  4. Click Save to save your changes.


Store policies

You can modify the policy templates for Signup, Order, Payment, Shipping, Exchange, Refund, and Points by clicking on the relevant tab and editing the text.

  1. Go to My Store>General>Store policies.
  2. Click the tab you want to modify and start editing the text.
  3. Click Save to save your changes.
Prev Next
Was this page helpful?
Related Guides
On this page