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Deleting unused products and categories

To ensure smooth system operations, it is important to manage the number of products and categories in your store. 
Here's how you can tidy up unnecessary items with ease. 

 

Tidying up unused products and categories

Deleting unused products that are not on display and not for sale 

  1. Go to ProductsProduct list. 

  2. Use the following search filters to find products to delete
    - Display status: Not on display
    - Product status: Not for sale

  3. Select products that you want to remove from the results and click Delete. 

  4. Deleted products will be moved to Products>Manage products>Removed products.

 

Permanently deleting removed products

  1. Deleted products can still impact system performance, so we recommend permanently deleting them if you no longer need them.

  2. Go to ProductsManage productsRemoved products and click Delete all products.

  3. This action will permanently delete all removed products on the list at once. 

  4. If you click Delete all products, products will be deleted in sequence from next morning to ensure stable service operations. 

  5. You can click Cancel deletion before the deletion process starts next morning. 

  6. Once deletion starts, the button name will change to Deletion in progress, and you will no longer be able to cancel the deletion. 

  7. If you select specific products from the list and delete them, they will be permanently deleted right away. 

  8. You cannot restore products that have been permanently deleted. 

 

Deleting unused categories

  1. Once the number of categories you have added is close to or has exceeded the limit, an alert notification will appear in ProductsManage categoriesProduct categories. 

  2. Click Delete hidden categories on the notification. 

  3. You will see a new window with a list of categories that have no products added and are set as Not on display for all stores, including localized stores.

  4. Select categories you want to delete and click Delete.  

  5. The selected categories will be permanently deleted. 

  6. You cannot restore categories once they have been deleted. 

 

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